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Privacy Policy

Last Updated: June 1, 2026

At Align Asia, accessible from alignasia.co.in, one of our main priorities is the privacy of our patients and visitors. This Privacy Policy document outlines the types of personal and medical information collected and recorded by Align Asia and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@alignasia.co.in.


1. Information We Collect

We collect several types of information to provide advanced, patient-first orthopedic and sports medicine care.

Patient Confidentiality Commitment:
Align Asia is committed to securing your personal health information. All medical records, diagnostics, and consultation details are managed with the highest standard of clinical confidentiality.
cite — Dr. Dhaval Patel, Lead Surgeon

1.1 Types of Information Collected

Below is a breakdown of the personal data we collect through our website, appointment bookings, and patient registration forms:

Data Category Specific Data Collected Purpose of Collection
Personal Identification Full Name, Date of Birth, Gender To identify patients and maintain accurate medical records.
Contact Information Phone Number, Email Address, Mailing Address To schedule appointments, send updates, and communicate recovery plans.
Medical History Symptoms, previous surgeries, X-rays, MRI scans, diagnosis reports To assist Dr. Dhaval Patel, Dr. Karnav Panchal, and Dr. Aniket Gupta in treatment planning.
Technical Data IP address, browser type, cookies, time zones To optimize website performance and improve user experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and online appointment systems.
  • Improve, personalize, and expand our patient portal and online medical resources.
  • Understand and analyze how you use our website to enhance accessibility.
  • Communicate with you regarding emergency calls, bookings, and orthopedic care.
  • Send you automated appointment reminders via email or WhatsApp messages.
  • Comply with healthcare legal obligations and regulatory standards in India.

3. Log Files and Web Analytics

Align Asia follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.


4. Consent and Patient Rights

By using our website or submitting information to us, you hereby consent to our Privacy Policy and agree to its terms.

4.1 Your Medical Data Rights

As a patient or website user, you have specific rights regarding your data:

  1. Right to Access: You can request copies of your personal medical records and contact files at any time.
  2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  3. Right to Erasure: You can request that we erase your personal data, subject to medical record retention laws.
  4. Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.

For any rights requests or to consult our medical board regarding data security, please contact our clinical administrator at info@alignasia.co.in or call our help desk directly at +91 96647 01776.